Every business owner would prefer it if the business was going even better. Even when it’s already good, and especially if it isn’t where you would hope. Parking is no different. Fortunately, new technology has brought about growth methods that can be introduced without risking the existing business.
Is it too early in the year for an update? We think not, because so much has already happened. As the beginning of 2017 has rolled around, the first launches are already behind us and that’s something we’d like to tell a little bit more about. We’re excited to see ParkMan users in more and more places.
Just like so many other things in our lives, technology will also change the way we move from one place to another. It’s not quite what Back to the Future predicted with half the traffic infrastructure moving to the sky, but there will for sure be new inventions that sounded sci-fi in the 1980s. Take a look at some of the things that will change, and are already changing, in the future city.
Whenever there’s a problem with parking, there’s one guy you can turn to: Per, our Head of Customer Service. He's not just one of the most important people when it comes to our relationship with our users, he’s also a ParkMan pioneer - the first person ever to join the company from outside of the founder group.
When we think about parking, our mind goes to different physical constructions and items: garages, parking meters, gates, receipts, tickets. Some of them are necessary, but some of them are just a remainder of a time when we didn’t have software to cover all that, and do it better.
Our previous part of the series explained when and why paid parking entered the picture. In this final part, we come into the present day, and continue into the future of parking to see what it will look like. The one thing that we will focus on, that will define parking in the times to come, is technology.
People are always on the lookout for a new, cheaper, better and faster service. How, in today's competitive environment, can you create customer loyalty in an anonymous industry like parking?